True orthodontic emergencies are very rare, but when they do occur we are available to you. As a general rule, you should call the office when you experience severe pain or when you have a painful appliance problem that you can't take care of yourself. We will be able to schedule an appointment to resolve the problem.

If our office is closed, please contact your general dentist or the emergency dental clinic at 416-485-7121.

You might be surprised to learn that you may be able to temporarily solve many problems yourself until you schedule an appointment with our office. When working with your appliances, you need to know the names of the parts of your appliances so you are able to identify what part is broken or out of place. After alleviating your discomfort, it is very important that you still call our office as soon as possible to schedule a time to repair the problem. Allowing your appliance to remain damaged for an extended period of time may result in disruptions in your treatment plan.

The following solutions may help you relieve your discomfort:

Poking Wire

Place wax on it to alleviate the discomfort.

Loose Bracket or Band

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it. If the wire comes out entirely, wrap the bracket with a tissue. If the wire comes out entirely, be sure to save the bracket and wire in a tissue, and bring it to the office with you.

Loose Wire

Carefully using tweezers, try to place your wire back into place. If your discomfort continues, place wax on the loose wire.

Loose Appliance

If your appliance is poking you, place wax on the offending part of your appliance.

Headgear Does Not Fit

Sometimes headgear discomfort is caused by not wearing the headgear as instructed by your orthodontist. Please refer to the instructions provided by your orthodontist. If the facebow is bent, please call our office for assistance. Surprisingly, the headgear may hurt less if it’s worn more, so be sure you’re getting in the prescribed hours.

General Soreness

When you get your braces on, you may feel general soreness in your mouth and teeth may be tender to biting pressures for three to five days. This can be relieved by rinsing your mouth with a warm saltwater mouthwash. Dissolve one teaspoonful of salt in 8 ounces of warm water, and rinse your mouth vigorously. If the tenderness is severe, take Tylenol® or whatever pain reliever you normally take to relieve a headache or similar pain.

The lips, cheeks and tongue may also become irritated for one to two weeks as they toughen and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We'll show you how!